Terms of Service

Terms of Service

Terms & Conditions

  • Complimentary mini bar for all suite rooms check-in.
  • Complimentary daily breakfast for (2 persons) single and / or double occupancy. (For Deluxe King/ Twin & Balcony Room Only)
  • Promo rates are subjected to change without pior notice and only apply to walk-in guests.
  • All rates quoted are inclusive of 6% GST.
  • All rates are not included for Tourist tax RM10.00
  • Check in 1500, check out 1200.
  • Reservations must be paid in deposit and non-refundable.
  • Reservations Deposit RM100.00

Privacy Policy

This Privacy Policy governs any personal information received from you or any personal information you may have provided to us by Redpine Boutique Hotel (our “us”, “we”). We are committed to protecting and respecting your privacy.

We may collect and process the following personal information about you to our website related. This includes information provided at the following times:

  • If you contact us through our general inquiry form, we can keep the communication records
  • You execute the details of your website transactions (including details of payment cards used)


Users will receive an email notification from the payment gateway provider and your hotel website in the trading day. If you do not receive any e-mail notifications, informing you of your reservation details.


Once a reservation is booked you are not allowed to modify your booking, and cancellation is not refundable. Please call us at 07-5702076 or fill out the Enquiry Form.

Fulfillment Policy

The customer will receive a confirmation email within 24 hours. The customer must print a confirmation e-mail and identity card for verification.